Ekosport reviews and ratings
After your Ekosport order, we will ask for your feedback. Seller reviews and product reviews. How ? Why ? Ekosport gives you the floor and explains you why your opinion is important !
Why so many reviews ?
Based on experience sharing, the opinion collect allows advising the beginners, confirmed athletes looking for gear of clothing for their favourite sport. A passion and the best way to satisfy it, share it.
Your opinion is precious because it allows us to improve our services! Opinions on Ekosport or on one of our item we sell, it is always useful to collect feedbacks from experiences no matter if they are positive or negative.
Thanks to your reviews, you contribute to the customer’s satisfaction and the improvement of the user’s experience.
The product review on Ekosport
After your purchase on the Ekosport website, we will send e-mails to our customers to publish their reviews on the items they bought.
Are those reviews real ?
We insure that Bazaarvoice collects you that all the reviews posted respecting the AFNOR norm. This standard certifies that :
- A vast majority of the reviews comes from actual customers who bought and tested their products. To recognize them, it is really simple, they have a "Certified customer" patch next to their review.
- There is no selection among the clients: everybody receives the e-mail asking you to give your opinion on your item.
- The collected reviews are not modified nor deleted. Only the reviews with inappropriate information, insulting or illegal content are erased (the author will receive a notification e-mail).
- Every single review is published, good or bad.
You received an e-mail asking you to review an item ?
Help the community of athletes out there by describing your experience with the article! In few clicks, you can give us a maximum information on the item you bought. We ask you to answer several questions to help us write a comment.
You review is not published yet ?
It takes some times to read all the reviews and to publish them, do not worry if yours has not been published yet! Indeed, we read and moderated all our reviews to verify their respect of the publication standards.
Why is my review rejected ?
Your review does not respect the publication standards of the website. We cannot publish insulting or incomprehensible contents. Please keep in mind that a review must only talk about the items specifications and functionality. Comments on the availability of the item, the delivery of your parcel, warranty claim, return request… are excluded from the standard.
It is the same for the reviews talking about Ekosport in general, mentioning a competitor, a price or personal information with names and mail addresses…. We cannot accept them. However, you will receive a notification e-mail and you can post a new comment !
This policy aims to give you the floor to speak your mind about products and only products. We also have a review system for Ekosport services in general.
Seller review on Ekosport
It is another service provider, Verified Reviews, which allows you to evaluate the Ekosport services generally. Two service providers, two goals to insure you a better transparency.
Here, no need to talk about the item but only about services of your online store. Transaction, preparation, delivery, contract with the customer !
To give your opinion about the services provided by Ekosport, please keep an eye on your mailbox. Indeed, you will receive few days after your purchase, an e-mail to collect your opinion about Ekosport in general (research engine, browsing experience, product description, payment facility, carrier) and your impressions about the conditions and the follow up of your order.
Why is my review rejected ?
Except the insulting or incomprehensible contents, a review can be rejected if it contains the name of a competitor, personal information, prices …